What I Can Help With

Contact Outdoor Equipment Online directly with any
question about your order, your gear, or whether a
product is the right fit for your situation. I am
Arsenio, the owner, and I read and respond to every
message personally. Most responses come within 24 hours.

What to Ask About

Orders and shipping:
If your order has not arrived or
you need to make a change, send me the order number
and I will look into it the same day.

Product fit questions:
Not sure if a tent is the right
size, or whether a kit covers what you need for a
specific trip? Describe your situation and I will give
you a straight answer. I would rather help you pick
the right product than have you return something.

Returns:
If something arrived damaged or is not what
you expected, reach out before sending anything back.
Most issues can be resolved faster by talking through
them first.

Use the form below to contact Outdoor Equipment Online
or send a message directly to the store email.

Prefer Email?

Reach me directly at info.outdoorequipmentonline@gmail.com

Not Sure Where to Start?

Browse our Gear We Stand Behind — hand-picked products I trust for my own family. Or check out our First Trip Kits — everything a family needs, already matched and ready to go.

For camping destination ideas, visit Florida State Parks